We have been made aware of an issue affecting some of the Mobix concentrators serving meters at Greenwich Peninsula.

This may cause delays in top-ups reaching residents’ meters.

Mobix is working to resolve the issue as quickly as possible. If your top-up does not appear immediately, please allow additional time for it to process. You only need to contact us if the delay leaves you without heating or hot water.

We apologise for any concern or inconvenience this may cause and thank you for your patience.

Addresses Possibly Affected:

• M0103: Block B 2 Reminder Lane - 3rd Floor

• M0117: Core C - 7th Floor

• N0205: 10 Lighthouse - 3rd floor