Loka Energy is your local, not-for-profit heat provider at Greenwich Peninsula.
We supply your heating and hot water and look after the network that delivers it. Because we don't take a profit, everything you pay goes back into running the service, keeping homes warm, keeping prices fair, and making sure support is there when something needs fixing.
Loka manages the heat network within buildings across Greenwich Peninsula, including the shared equipment that brings heat into your building, the pipework that delivers it to your home and the Heat Interface Unit (HIU) within your property that controls your heating and hot water.
As a not-for-profit service, your bill reflects the actual cost of running and maintaining the network.
Your bill is made up of three parts:
Residential Variable Heating Charge — what you pay for the heat you actually use, measured in kWh by the meter in your home. Use less, pay less. This is the cost of the heat itself, passed through to you at the price Loka pays for it.
Residential Fixed Heating Charge — your share of the heat that's unavoidably lost from the network as it travels through your building. This charge is capped, so you're protected from inefficiencies that aren't yours to fix.
Residential Standing Charge — your share of the fixed costs of running the service: bringing heat into the building, metering and billing, and managing the network on your behalf.
We run on an open-book basis. That means everything we charge is itemised and traceable. You can see exactly where your money goes, and we don't add a margin on top.